Privacy Policy
1. Privacy Statement
Skooltek is an Education technology company that caters on improving education, facilitating various school management processes involving end users and educational institutes and their administrators.
One of our main priorities is the privacy of our subscribers. This Privacy Policy document contains types of information that are collected and recorded by Skooltek and how we use them.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Consent
By using any of our websites as listed in this Privacy Policy, you hereby consent to the Privacy Policy of Skooltek and agree to its terms.
2. Personal Data
Through User’s consent, we collect information, including personal data, to provide better services to all our Users. We use the term “Personal Data” to refer to any information that identifies or can be used to identify you. Common examples of Personal Data include: full name, email address, phone number, residential address, grade level, and previous school attended;
We may collect Personal Data from you in the course of our business, including through your use of our Sites, and subdomain sites when you apply as an incoming student from a particular school subscribed to SkoolTek and/or any institution signing up t, when you engage our services or as a result of your relationship with one or more of our staff and customers.
Depending on the nature of your interaction with us, the Personal Data that we may collect includes:
Personal particulars (e.g. nationality, gender, date of birth, marital status, and/or education details);
Contact information (e.g. residential address, email address and/or telephone number);
Financial information (e.g. account numbers and/or banking transactions);
Personal opinions made known to us (e.g. feedback or responses to surveys);
Other information (e.g. photographs and other audio-visual information, website Uniform Resource Locator (URL), free-form text, and/or personal description); and/or
Any other information relating to you or any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
3. Collection of Personal Data
Generally, SkoolTek may collect Personal Data in various ways including:
when you submit any for, including but not limited to customer inquiry forms or other forms relating to any of our services
when you enter into any agreement, or provide other documentation or information in respect of your interactions with us, or when you use our services;
when you subscribe to any of our online services or communication platforms (including electronic publications, updates, alerts, announcements);
when you communicate or interact with us via telephone, letters, fax, face-to-face meetings, our Sites, email or other modes of contact or use services on our Sites;
when you request that we contact you or request that you be included in an email or other mailing list;
when you respond to our promotions, initiatives or to any request for additional Personal Data;
when you are contacted by, and respond to, our marketing representatives and customer service officers;
as part of our business acceptance processes and about you and others as necessary in the course of providing our services;
when you provide information to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications;
it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your Personal Data to us (your “authorised representative”) after
you (or your authorised representative) have been notified of the purposes for which the data is collected, and
you (or your authorised representative) have provided written consent to the collection and usage of your Personal Data for those purposes;
4. Purposes for the Collection, Use and Disclosure of Your Personal Data.
SkoolTek does not sell, trade, or rent personal information to any other person, entity or organization. The information we collect is used for general purposes like to provide website and software services that we offer, to fulfil any requests for information or services placed by you, to improve the content of our Website, to customize the content and layout of our site for each individual visitor, to notify visitors of updates to our Website, to carry out our obligations and enforce our rights arising from any agreements between you and us, to understand usage patterns on the Website and Software Services, for marketing purposes, to receive feedback, etc.
If you do not wish to receive such e-mail, mailings, or telephone calls from us in the future, please contact us and we will take your name off our list.
SkoolTek is committed to protecting your privacy. When you provide certain information that allows us to identify you, it is strictly used in accordance with this Privacy Policy.
Generally, the purposes for which the Firm collects uses and discloses Personal Data include:
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If you are a prospective, current, or former customer or user of the Firm, in order to perform our obligations under our Master User Agreement with you and on the basis of our legitimate interest including to:
provide, operate, maintain, improve, and promote the Sites and the services and manage your relationship with us;
enable you to access and use the Sites and the services;
process and complete transactions, and send you related information, including purchase confirmations and invoices;
send transactional messages, including responses to your comments, questions, feedback, suggestions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
performing obligations in the course of or in connection with our provision of services requested by you;
providing updates and other communications on developments relating to the Firm;
to send administrative email notifications (including security, support, and/or maintenance notices);
investigate and prevent fraudulent transactions, unauthorized access to the Sites and the services, and other illegal activities;
send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners;
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If you submit an application to us as a candidate for employment, internships or traineeships:
conducting interviews;
processing your application (including but not limited to pre-recruitment checks involving your qualifications and facilitating interviews);
obtaining references and for background screening;
assessing your suitability for the position applied for;
enrolling successful candidates as our employees and facilitating human resource planning and management (including but not limited to preparing letters of employment, name cards and building access passes); and/or
purposes which are reasonably related to the aforesaid.
Furthermore, where permitted under the Act, the Firm may also collect, use and disclose your Personal Data for the following “Additional Purposes”:
taking or filming photographs and videos for corporate publicity or marketing purposes, and featuring your photographs and/or testimonials in our articles and publicity materials;
providing or marketing services and benefits to you, including promotions, service upgrades, loyalty, reward and/or membership programmes;
sending you details and information of services and rewards, either to our customers and users generally, or which we have identified may be of interest to you;
conducting market research, aggregating and analysing customer profiles and data to determine patterns and trends, understanding and analysing customer behaviour, location, preferences and demographics for us to offer you other products and services as well as special offers and marketing programmes which may be relevant to your preferences and profile; and/or
purposes which are reasonably related to the aforesaid.
The Firm may disclose your Personal Data in various ways including:
where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you;
if we believe that your actions are not consistent with our user policies and agreements, or to protect the property, safety, and rights of us or any third party;
to technical consultants, vendors, experts or other service providers whether located in Singapore or elsewhere who require access to such information to do work on our behalf;
to agents, contractors or third party service providers who provide technology solutions, support, operational or administrative services, such as for our online services, courier services, telecommunications, information technology, payment, payroll processing, training, market research, storage, archival, client support services;
At Skooltek, we are committed to ensuring the privacy and security of our users' personal information. This Cookies Policy outlines how we use cookies in the website to enhance user experience and provide relevant services.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device and remember your preferences or actions over time.
How we use cookies
We use cookies for the following purposes:
Authentication: To verify users and prevent unauthorized access to accounts.
Session Management: To maintain sessions for logged-in users and ensure smooth navigation.
Security: To detect and prevent fraudulent activities and enhance website security.
Analytics: To gather information about how users interact with our website and improve its performance and usability.
Types of cookies we use
Essential cookies: These cookies are necessary for the website to function properly and cannot be disabled. They include authentication cookies and session management cookies.
Functional cookies: These cookies enhance user experience by remembering preferences and settings. Users have the option to disable these cookies, but it may impact the functionality of the website.
Analytical cookies: These cookies collect information about how users interact with the website, such as the pages visited and the duration of the visit. This helps us analyze and improve the performance of our website.
Managing cookies
Users can manage cookie preferences through their browser settings. Most browsers allow users to block or delete cookies from websites. However, disabling certain cookies may affect the functionality of the website.
6. Third Party Sites
Our Sites may contain links to other websites and resources operated or provided by third parties, including for example our business partners, with different privacy practices. We are not responsible for the data protection practices of websites operated by third parties that are linked to our Sites. We encourage you to learn about the data protection practices of such third party websites. Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our Sites, you should check the applicable Data Privacy Policy of the third party website to determine how they will handle any information they collect from you.
We utilize Microsoft Clarity to gain insights into our customers' interactions with the Site. For details on how Clarity handles your Personal Information, please refer to their privacy policy: https://privacy.microsoft.com/en-us/privacystatement.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
7. Retention of Personal Data
We retain such Personal Data as may be required for business or legal purposes, and such purposes do vary according to the circumstances.
We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for legal or business purposes.
8. Protection of Personal Data
The Firm will take reasonable steps to protect your Personal Data against unauthorised disclosure. To safeguard your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of Personal Data by us, and disclosing Personal Data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
9. Security measures
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices, and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. However, SkoolTek shall not be responsible in any manner whatsoever if the login or user id and/or password is shared and/or leaked by the user.
We restrict access to personal information to SkoolTek employees, vendors, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
Data integrity
SkoolTek processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Changes to this Privacy Policy.
Please note that this Privacy Policy may change from time to time. Any changes made to this Policy shall be made available on the website. Your acceptance of this Privacy Policy is a deemed acceptance to the modified or changed Policy.
If you have any questions regarding the privacy policy of EdFolio then you may contact us at support@edfolio.co.
